Always check the product info section for details on whether the item is returnable. For items that can be returned, we can only accept beauty items back to us if they have been unused and are still sealed for hygiene purposes. All goods will be inspected on return. We try hard to accept all returns, in the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. If this does happen, we may ask you to cover the delivery costs.